RC Willey Complaint
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Fraud
just ordered $15,000.00 worth of furniture received items and upon inspection noticed that the entertainment center was damaged, it was very clear that this was previous damage and RC Willey tried to cover it up and ship it as new even though it was damaged.They are now saying it will be two Months to replace the damaged piece yet I can go online and get one shipped in 5 days?
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I'm sorry about the issue with your purchase. I'd be happy to follow up on your complaint to see what happened, but I'd need more information to do so. Can you send me the name and phone number on the order, or even the order number or account number? Anything you can provide will help so I can follow up with our management. Please send me an email to my email address listed below.
Adam Young
Online Customer Service Manager
RC Willey Corporate Offices
web.support@rcwilley.com