RC Willey Complaint All Reviews

rcwilley's Picture Comment by rcwilley  0

User comment: RC Willey - Credit Department invasion of privacy


infortunatus,

I apologize for the inconvenience. We always try to make sure that our customer's information is protected, as well as the merchandise that we sell. By requesting some personal information, like the fingerprint, we are making sure that you are who you are. I will follow up with our management about your complaint. I would be happy to connect you with them as well to discuss your concerns further, but I would need more information to do so. If you could provide a good email or phone number, I would be happy to pass that on and have one of our managers follow up with you on your concerns. Please send me an email to my email address listed below.

Once again, I'm sorry for the inconvenience.

Adam Young
Online Customer Service Manager RC Willey Corporate Offices
web.support@rcwilley.com

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