User comment: Broken power recliner sofa
An update to this review. After sending an email to R.C. Willey, and also telling them I would be 'telling the whole world' about my experience, they suddenly sent out a repair person just a few days later. They replace the power box on the sofa, which seemed to fix the problem. I am now hoping this one will last longer than 3 weeks. But I felt obligated to add to my 'Review', to let everyone know that they did respond to me (I just wish they would have responded quicker the first time I contacted them, or I would have never submitted a review . . . a lesson for the company to consider).
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