RC Willey Complaint
RC Willey Not Honoring Leather Warranty - Motion Sofa and Love Seat
We bought a sofa, loveseat,from RC Willey on 12/12/2013. We also purchased the 3 year Leather Warranty. The Sofa leather has some damage. We are not sure of what the damage was. RC Willey has sent a repairman and determined that it could not be fixed (And mentioned... More...
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I'm sorry about the issue with your furniture. I would be happy to follow up on your complaint with our warranty department, but I would need more information to do so. Can you provide the name and phone number on the account, or even the account number itself? Anything you can provide will help. Please send me an email to my email address below and I'll follow up with our warranty department on your complaint.
Adam Young
Online Customer Service Manager
RC Willey Corporate Offices
web.support@rcwilley.com